Working Hours

    • Monday

      8:00AM - 5:30PM

    • Tuesday

      8:00AM - 5:30PM

    • Wednesday

      8:00AM - 5:30PM

    • Thursday

      8:00AM - 5:30PM

    • Friday

      8:00AM - 5:30PM

    • Saturday

      Closed

    • Sunday

      Closed

HOME > SERVICES OFFERED > IMPORT CARS & TRUCKS > MERCEDES-BENZ

Mercedes-Benz Repairs

Carroll's Automotive Can Meet All Your Mercedes-Benz Repair and Maintenance Needs

Carroll's Automotive has a team of well-trained Mercedes-Benz technicians located in Williamsburg, VA, 23188, who are ready to assess your vehicle's situation. Our staff understands what the Germany luxury brand is all about, and the prestige our customers feel while driving it.

Mercedes-Benz, the luxury brand of Daimler, combines luxury and sporty driving dynamics across a wide range of models, ranging from entry-level luxury to high-end luxury vehicles that other automakers strive to build. The German automaker is a leader in design and pushes the boundaries of what is considered luxury, packing more technology and luxurious amenities into its cars.

Even with the reliability of German engineering behind the Mercedes-Benz brand, there will come a time when your Mercedes-Benz vehicle, old or new, will need to be serviced, whether for regular maintenance or for some other service problem. Aside from general maintenance, you could see problems with the electronics, interior quality over the life of the vehicle and engine problems, depending on the model and year of the vehicle.

German Luxury Fixed At Affordable Prices

Carroll's Automotive and its staff is ready and waiting to fix your Mercedes-Benz and get you and your car back on the road as soon and as conveniently as possible. Not having a car can create hardships and our shop understands how important it is to get you back on the road. Carroll's Automotive prides itself on offering affordable and efficient repairs at top-notch quality. We're waiting to service all your Mercedes-Benz needs so give us a call or stop by our service center. Our friendly staff is waiting. You can call us at 757-564-1815.

    Testimonials

    • I called Carroll's Automotive and talked to Billy because my vehicle was sluggish. He quoted the diagnostics and if repairs were needed it would go to the repair. I brought my vehicle in and was greeted with AWESOME customer service from Billy! I was expecting to leave the vehicle over the weekend but was informed that they would have it done that day!! I have found my vehicle repair shop for all three of my vehicles! I highly recommend Carroll's Automotive!! Thank you for the great service, quick service, customer service and affordable prices with no hidden fees!


      -Dave M. - Williamsburg, VA
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  • Vehicle tips

    • According to recent studies, 5 percent of all motor vehicle fatalities are clearly caused by automobile maintenance neglect.
    • The cooling system should be completely flushed and refilled about every 24 months. The level, condition, and concentration of coolant should be checked. (A 50/50 mix of anti-freeze and water is usually recommended.)
    • Never remove the radiator cap until the engine has thoroughly cooled. The tightness and condition of drive belts, clamps and hoses should be checked by a pro.
    • Change your oil and oil filter as specified in your manual, or more often (every 3,000 miles) if you make frequent short jaunts, extended trips with lots of luggage or tow a trailer.
    • Replace other filters (air, fuel, PCV, etc.) as recommended, or more often in dusty conditions. Get engine drivability problems (hard stops, rough idling, stalling, diminished power, etc.) corrected at a good shop.
    • A dirty windshield causes eye fatigue and can pose a safety hazard. Replace worn blades and get plenty of windshield washer solvent.
    • Have your tires rotated about every 5,000 miles. Check tire pressures once a month; let the tires cool down first. Don't forget your spare and be sure your jack is in good condition.
    • Check your owner's manual to find out what fuel octane rating your car's engine needs then buy it.
    • Keep your tires inflated to the proper levels. Under-inflated tires make it harder for your car to move down the road, which means your engine uses more fuel to maintain speed.
    • Lighten the load. Heavier vehicles use more fuel, so clean out unnecessary weight in the passenger compartment or trunk before you hit the road.
    • Use the A/C sparingly. The air conditioner puts extra load on the engine forcing more fuel to be used.
    • Keep your windows closed. Wide-open windows, especially at highway speeds, increase aerodynamic drag and the result is up to a 10% decrease in fuel economy.
    • Avoid long idling. If you anticipate being stopped for more than one minute, shut off the car. Contrary to popular belief, restarting the car uses less fuel than letting it idle.
    • Stay within posted speed limits. The faster you drive, the more fuel you use. For example, driving at 65 miles per hour (mph) rather than 55 mph, increases fuel consumption by 20 percent.
    • Use cruise control. Using cruise control on highway trips can help you maintain a constant speed and, in most cases, reduce your fuel consumption.
    • Keep your engine tuned. A fouled spark plug or plugged/restricted fuel injector can reduce fuel efficiency as much as 30 percent.
    • Inspect the engine's belts regularly. Look for cracks or missing sections or segments. Worn belts will affect the engine performance.
    • Have the fuel filter changed every 10,000 miles to prevent rust, dirt and other impurities from entering the fuel system.
    • Change the transmission fluid and filter every 15,000 to 18,000 miles. This will protect the precision-crafted components of the transmission/transaxle.
    • Inspect the suspension system regularly. This will extend the life of the vehicle's tires.
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Associations

  • Carroll's Automotive, Auto Repair & Service, Williamsburg, VA
  • ASE (Automotive Service Excellence)
  • CARQUEST
  • IDENTIFIX
  • Jasper
  • World Pac
  • ASE Master Technician
  • ALL-DATA
  • ASA
  • Automotive Training Institute
  • Car Care Aware
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